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February 17, 2020
Dear NCSS Client,
As one of your health care providers, NCSS would like to share some important
information with you. The state of Vermont is changing the way your health care
information is communicated between providers. To provide better care to you and
your family, the Vermont Health Information Exchange (VHIE) keeps your health records
in one secure place. When you see a doctor or healthcare provider who participates, an
electronic record may be sent to the Health Information Exchange. This record is ready
for the next doctor you see so they know your health history. This doctor adds to your
record so it’s ready for the next doctor, and so on. It puts your providers on the same
page.
The Health Information Exchange is used by many providers in Vermont today and has
been in place since 2005. If you want the benefit of all your providers having your
medical record you have nothing to do. Starting March 1, 2020 if your providers
participate, your records will be shared on the Health Information Exchange. You can
choose to not have your records shared with providers. This is called opting out and you
can get more information on how to do that with the following ways below.
How to get more information:
NCSS Help Desk at 802-393-6631
VHIE Consent Brochures – available at NCSS
VHIE Consent Hotline – 888-980-1243
Patient Consent Website – www.vthealthinfo.com
Office of the Health care Advocate
Sincerely,
Todd Bauman, CEO
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